Shipping & Returns

Shipping

The estimated delivery time depends on the country. As soon as your order has been shipped, you will receive a shipping confirmation email with a tracking number. All shipping prices includes VAT. Please be aware that delivery times might be affected during the holidays and sale periods.

Deliveries within the Netherlands and Belgium:
All orders will be delivered within the next 7 working days. We offer standard shipping to your preferred address or you can pick up your order at a local Post office whenever suits you best. Please be advised you will need to show an ID document when picking up your order.

  • Orders up to €59,95 = €4,95
  • Orders above €59,95 = free delivery

Deliveries outside of the Netherlands or Belgium:
All orders will be delivered within the next 10 working days

  • Orders up to €99,95 = €9,95
  • Orders above €99,95 = €5,95

Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central government or other competent authorities.

NOTE: If a package is unable to be delivered due to an incorrect or incomplete (delivery) address, we will still charge for shipping. Remember to check if your address is valid and complete.

Return Policy

If for any reason you are not satisfied with your purchase you may return your item within 14 days. We will refund the purchase amount within 10 business days of receiving the return.  

We will gladly refund the purchase price of the product minus our actual shipping costs.

Items must be sent back with a return form including your order information, without the return form we cannot identify the customer nor give a refund.

Click this link to download the return form

  • The return shipment includes original packaging and enclosed return form.
  • All items are unwashed, unworn and undamaged.
  • All items are clean and complete.
  • All items are packed in their original and undamaged packaging.
  • All original labels and tags are still attached to all items.

Return instructions

Returning to us is at your own expense.

  • Print the return form.
  • Complete return form and enclose it to the return parcel.
  • Drop-off your return parcel at a local post office.
  • Retain the shipping receipt for your records.